Return Policy
Only orders made at retail pricing are refundable. All other orders are non-refundable except for damaged or incorrectly shipped products. To return a product, it must not have been used and must be returned in its original packaging in sellable condition within 30 days after receipt. We reserve the right to deny any returns made more than 30 days after purchase. We cannot accept returns of custom orders or dated product. Please call the Realtor® Market at (248) 879-5730 for return authorization and send all returned items freight prepaid.
Please note: Lockboxes are non-returnable unless defective. Opened DVDs, VHS tapes and CDs are non-returnable.
Security Policy
At MCAR, the security of your personal information is our top priority. We insure confidentiality and security by using proven internet techology. All information, including your credit card number, is encrypted and only sent over secure Internet lines. While using Secure Socket Layer (SSL) technology, your Netscape Navigator or Microsoft Internet Explorer browser will let you know when the line is secure. With Netscape Navigator, the "key" icon located in the bottom left corner should be complete with no breaks. Internet Explorer uses a "lock" icon for its browser. The "lock" will appear on the browser when using a secure line. On both browsers the "http:" pre-fix will read "https:" when accessing a secure server. If these indicators are present, you can be confident of a secure data transaction. We take security very seriously and feel we have made shopping on our website safe for all customers.
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